VP of Revenue Cycle Recruiters

What do we ask candidates about?

• HFMA CHFP or CRCR. These credentials can indicate formal revenue cycle training, but they are not a universal legal condition for this role. We confirm the credential when listed and ask how the candidate applies payer, reimbursement, and financial reporting knowledge in executive decisions.
• Epic Resolute HB/PB work. We ask what the candidate personally directed in hospital and professional billing, such as workqueue logic, claim edits, charge routing, or reporting. We also ask where configuration changes created unintended downstream work and how they corrected it.
• Enterprise AR and denial results. We ask for the baseline, the aging segments reviewed, and the denial categories selected for action. A strong answer separates clean-claim work, payer underpayments, denials, credit balances, and accounts needing focused follow-up.
• Root-cause discipline. We ask how the executive distinguishes a front-end registration issue from a coding, documentation, authorization, or payer adjudication problem. They should explain how findings return to the accountable leader without turning every denial into a billing-office problem.
• Outsourcing vendor management. We ask how they review vendor scorecards, sampling, escalation records, collections activity, and contract obligations. We look for leaders who can challenge a vendor’s results while retaining internal knowledge of payer behavior and workflow decisions.
• Clinical and business-office partnership. We ask for an example of presenting documentation-related denial data to physician, nursing, case management, coding, or finance leaders. The candidate should explain the data used, the requested change, and how they checked whether the change reduced rework.

Which mistakes stall the search?